Get Advice
Welcome to our Advice Page where you can find information on a range of topics. Choose a topic by clicking on the tabs below:
You can also call our helpline on 01273 234 777. Our helpline is open:
- Monday to Friday
- From 10.00am to 4.30pm
- Closed on Bank Holidays
We hold the Advice Quality Standard, which means we deliver a high standard of independent advice and support to Gypsy, Roma and Traveller communities. To read more about our Client Charter, click here.
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If you want to appeal a school’s allocation decision, this page explains what you need to do.
If you want to apply for a blue badge, this page explains if you are eligible and how to apply.
If you want to apply for a bus pass, this page explains what you can get them for and how to apply.
If you need to apply for or renew your passport, this page explains what to do in the U.K. and Ireland.
If you want to apply for a pitch on a council site, this page explains how to fill out the application form and provides information on waiting lists.
If you are struggling with bad nerves or mental health, this page explains where to find support and who to contact for help, like the Samaritans or local crisis teams.
If you need to open a bank account, this page explains what documents you need and how to do it even without a fixed address.
If you need help with benefits, this page provides information on various types of support available, including Universal Credit, Pension Credit, and Personal Independence Payment (PIP).
If you live on a boat, this page offers advice on finding support, understanding your rights, and dealing with legal issues.
If you or your child are being bullied, this page explains what bullying is and offers advice on how to get help and stay safe.
