thumbnail of report cover for 'Improving access to health care for Gypsies and Travellers, homeless people and sex workers' for inclusion health

Improving access to health care for Gypsies and Travellers, homeless people and sex workers

Publication type: Guide

Author: Other

Themes: Discrimination, Health and Social Care

Patients need a holistic approach, as they are not experiencing their needs in isolation. There is no ‘one size fits all’ approach HWBs will need a designated Director-level lead to direct the work on social exclusion, ideally with clinical, commissioning or public health experience Access remains a crucial issue for socially excluded groups, especially for primary care as the system gatekeeper The role of the ‘trusted individual’ is invaluable to enable the ‘bridge-building’ and navigating work carried out by health and voluntary sector organisations working with excluded, high-need clients Building capacity in the community is a valuable element of working with excluded groups, as it simultaneously engages these communities, and creates social and human capital as well as skills Radical changes are needed to ensure that the personalisation and patient choice agenda cover excluded groups Outreach work is often the first, most important step in re-connecting the system with the user.

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