Accessing Maternity Advice and Support

If you are pregnant and are experiencing any issues accessing maternity care, you can contact Maternity Action on 020 7253 2288.


  • Are you worried about being charged for NHS maternity care?
  • Have you been asked to pay for your maternity care?
  • Are you having difficulty getting a maternity appointment?
  • Have you been refused maternity care because you have to pay for it?


The Maternity Care Access Advice Service provides telephone and email advice and online information to help women get the maternity care they need, and to help women to understand and challenge charges for NHS care.

The Maternity Care Access Advice Service provides advice to women, their friends and family, midwives, other health professionals, advice workers and community workers. They assist women from abroad, migrants, refugees, asylum seekers, EU and EEA nationals and UK citizens.

The call service is free of charge and confidential. Information will not be shared with other organisations or Government agencies without your permission.

Interpretation services are provided.

You can visit the website here.

If you are experiencing difficulties accessing maternity care because you are travelling, please contact the Friends, Families and Travellers helpline on 01273 234 777. We are open Monday to Friday, 10am to 4.30pm excluding bank holidays.

You might also want to view the following pages:


Using a Health Help Card

Registering with a doctor’s surgery without ID or a fixed address

This is for information only. FFT does not endorse any organisation shared on the FFT website.

Correct as of November 2023.

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